Shipping policy
Shipping Policy
- Processing Time
All orders are processed within 1 to 2 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.
- Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time is 3 to 5 business days after your order has been dispatched.
Delivery times are estimates and may vary depending on the destination, courier delays, public holidays, or circumstances outside our control.
- Shipment Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number and tracking information.
You may use the tracking number to monitor the progress of your delivery.
- Customs, Duties and Taxes
For international orders, you are responsible for any customs duties, import taxes, or other charges imposed by the destination country.
These charges are determined by the customs authority in the destination country and are outside the control of Bedazzled by Chinelle.
- Damaged or Lost Orders
We take care when preparing and packaging every order.
If your order arrives damaged, please contact us as soon as possible with your order number and clear photographs of the damaged packaging and product.
If your parcel appears to have been lost or significantly delayed, please contact us so we can assist with the delivery enquiry.
Please retain the original packaging until the issue has been resolved.
- Delivery Address
Please make sure your delivery address is correct before completing your order. Bedazzled by Chinelle is not responsible for delays resulting from an incorrect or incomplete delivery address provided by the customer.